Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Synquor website and services. By using our website or engaging Synquor for services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Services

Synquor provides custom software development, AI solutions, SaaS development, web and mobile engineering, UI/UX design, cloud engineering, API development, DevOps, and IT consulting services. Specific engagements are governed by a separate signed statement of work or master services agreement, which takes precedence over these Terms in the event of a conflict regarding project-specific matters.

2. Website Use

You agree to use the Synquor website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party. Unauthorized use of this website, including unauthorized data scraping or security testing without written consent, is prohibited.

3. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Synquor or its licensors and is protected by intellectual property laws. For client engagements, intellectual property ownership of delivered work product is governed by the applicable signed agreement, which typically transfers full ownership to the client upon final payment.

4. Client Responsibilities

Clients engaging Synquor for services agree to provide timely access to necessary information, systems, and personnel required to deliver the agreed scope of work, and to review and provide feedback on deliverables within timelines specified in the applicable statement of work.

5. Payment Terms

Payment terms, including fees, invoicing schedule, and late payment policies, are specified in each individual statement of work or master services agreement. Fees quoted on this website, if any, are estimates only and not binding offers.

6. Confidentiality

Synquor treats client information shared during an engagement as confidential and will not disclose it to third parties except as required to deliver the engaged services, with client consent, or as required by law. Mutual confidentiality obligations are typically formalized through a signed NDA prior to detailed project discussions.

7. Warranties and Disclaimers

This website and its content are provided “as is” without warranties of any kind, either express or implied. Specific service warranties, if any, are defined in the applicable client agreement.

8. Limitation of Liability

To the fullest extent permitted by law, Synquor shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website. Liability related to delivered services is governed by the limitation of liability clause in the applicable client agreement.

9. Third-Party Links

This website may contain links to third-party websites, including Calendly for scheduling consultations. Synquor is not responsible for the content, privacy practices, or terms of any third-party website.

10. Termination

Synquor reserves the right to suspend or terminate access to this website for any user who violates these Terms. Termination of a client services engagement is governed by the termination clause in the applicable signed agreement.

11. Governing Law

Synquor is a company based in the United Kingdom. These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from these Terms, unless otherwise specified in a signed client agreement.

12. Changes to These Terms

We may revise these Terms from time to time. The updated version will be indicated by an updated “Last updated” date, and continued use of the website after changes constitutes acceptance of the revised Terms.

13. Contact Us

Questions about these Terms can be directed to legal@synquor.com.